Hyland quoted in New York Times about consumer law case

I help many clients like this every day, but this case was mentioned recently in the New York Times.
"In December 2012, Rahat Khan of Rockville, Md., tried to make a dent in the loans she had taken out to finance her daughter’s education, going online to pay $38,000 she had borrowed against her house. Relieved, Ms. Khan, 62, thought she was done.
But in 2015, she started to get collection calls on the student loan that she thought had been paid. “What loan, I remember asking,” she said. Swollen with interest and late fees, the loan had grown by $11,419.“I went through circles and circles,” said Ms. Khan, whose credit was tarnished because of the loan.
It took Kathleen Hyland, a lawyer in Baltimore, to straighten it out.“I went through circles and circles,” said Ms. Khan, whose credit was tarnished because of the loan. It took Kathleen Hyland, a lawyer in Baltimore, to straighten it out.
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